5 Ways Leaders Can Raise Their Emotional Intelligence (EI)

leaders-improve-emotional-intelligence

If I asked you what qualities a great leader possesses, chances are you’d probably mention traits like intelligence, vision, and determination. But what about emotional intelligence (EI?) Research shows that softer qualities often identified as being part of one’s emotional intelligence, like being sensitive to others’ feelings and listening well are just as, if not more so, important. 

Theodore Roosevelt put it well when he said, “No one cares how much you know until they know how much you care.”

Being able to care and tune in to other’s emotions as well as your own is defined as “Emotional Intelligence.” Having high emotional intelligence is key to being successful in life, including in the workplace, as it helps you relate to others. Consider the research of psychologist David Goleman at nearly 200 large, global companies in which he found that truly effective leaders are distinguished by a high degree of emotional intelligence. Other studies show a positive relationship between emotionally intelligent leadership and employee satisfaction, retention, and performance.

How leaders can cultivate emotional intelligence 

1. Practice mindfulness. Meditate, do yoga, practice deep breathing. Do whatever you can to help open your heart, settle your mind, and relax. Research shows that the more you’re open to those that you lead, the more engaged they’ll be on projects and the more committed they’ll be to you. I actually do a yoga pose before some of my workshops that involves placing a yoga block in the center of my back and allowing my shoulders to fall back on either side. This helps me physically and mentally open my heart to those I’m working with for better engagement.

2. Be self-aware. Practicing mindfulness is the first step to being self-aware, that is, aware of your own emotions, what causes them, and how you react to them. Being self-aware allows you to know how you manage stress and pressure which is crucial when leading others. Without being tuned into your emotions, you may project stress or anger onto your team, confusing and disillusioning them. Leaders with self-awareness can develop skills that will help them manage their own emotions and respond effectively to situations that come up.

3. Be aware of others. The more self-awareness leaders have, the more they’ll be mindful of others’ emotions.  Emotionally intelligent leaders anticipate how people will react to certain situations and are proactive in responding. Before doing something, they think about how their actions might impact others. Then they help them deal with the effects.

4. Practice empathy. You can do this in a tactical way. Practice systemic listening. By this, I mean, when you’re talking with someone, summarize what you think you have heard. Ask probing open-ended questions, so they feel free to say whatever is on their mind. Also, let them know that you understand how they feel. When you listen in this way, you don’t just hear the information, you are engaging with it, experiencing it and it will help you relate better to those around you.

5. Be vulnerable. In that vein, be ready to share similar experiences. Explain what you went through before you got into this position and what you have learned. Vulnerabilities can promote connections and strengthen relationships. Think about some of the most durable bonds you have; I bet a lot of them are with people who know and share your vulnerabilities.

There are many ways to assess your emotional intelligence and get your baseline. Try this online quiz as a first step. By taking an assessment, you can find out your weaknesses and learn strategies to improve those areas. Doing this and practicing the tips above will no doubt help you be a better leader—and person.

A version of this post was first published on Lead Change Group.

Image: 123rf.com

5 Ways to Become a Leader–Fast…And Get People to Follow You

Ways to Become a Leader

Have you ever imagined yourself becoming a leader? Think about it. You’d be great. But if what’s holding you back is not knowing where to start or how to chart your path to leadership, I can help you.

Leadership is vital, and good leaders can be hard to find. A new global survey, published on February 1, 2018, revealed that only 14 percent of CEOs believe they have the leadership talent they need to execute their strategy. According to the Global Leadership Forecast 2018, what’s keeping C-level executives up at night is the need to develop “next gen” leaders and failure to attract and retain top talent, which presents an opportunity for anyone who has ever dreamed about assuming a leadership position in their organization.

Here are five ways to become a leader-;fast. Each of these recommendations is an essential element of building your path to a leadership position.

1. Develop a Global Mindset. Companies like Ernst & Young and McKinsey have polled and found that leaders today are lacking in global awareness and knowledge, otherwise called “global mindset.” The research states that these skills are crucial to the success of a business.

The Globe Project first put its stamp on this term when the extensive research was done in 2010 on what, how and why a leader can be successful in an international context. Today, no leader works in just one place or with only one culture. If you have employees, you work with people from all over the world, and in different geographic locations. Whether your team is local or global, you need to become savvy at working across diversity.

The Globe Project produced an assessment called The Global Mindset Inventory to “test” a leader’s ability to work across cultures and countries. The categories evaluated include:

  • Intellectual Capital: The hard knowledge and skills in social, governmental, and legal aspects of a particular environment
  • Psychological Capital: The interest and desire to work across ambiguity and willingness to explore the unknown
  • Social Capital: The experience and “soft” skills in diplomacy and intercultural communication

2. Become a Thought Leader. The trend is for internal leaders to create thought leadership around a particular topic. Sheryl Sandberg became known for women in the workplace, Jack Welch is known for management, Richard Branson is the expert entrepreneur, and Elon Musk’s brand is innovation. If you want job security, more visibility, a better brand, leadership notoriety, and more meaning at work, you should consider initiating a topic or theme that you can become known for, establish a legacy around, or be the expert in.

3. Create and State “Mantras.” I’m not sure if it’s truly politically correct to use the term “mantras” as I think it has religious meaning in Hinduism and Buddhism. However, it’s meaning is crucial: “Phrases that are repeated again and again.”

Have you ever noticed how top leaders have catchphrases they say regularly? It might only be for a quarter or a year, it can vary, but they use them to establish ideas and make them memorable. Repeated use of words gets others to use them, and then eventually, according to social psychology, people start to believe those words and act on them.

If you want to make an impact on your manager, company culture, your team, or even externally, you’ll want to craft such mantras or catchphrases for yourself. Make sure they align with your values, principles, and actions for them to be authentic.

4. Be a Great People Manager. Sounds easy, doesn’t it? Well, the truth is, only about 45 percent of those who become managers actually receive management training. The trend is that those who are really good at their job, or experts in a product or process, get promoted to management. And those promotions don’t necessarily mean they can manage individuals or teams well.

Learning how to balance individual contributor work with management responsibilities is essential. Being able to give critical feedback, teach employees a particular skill, or help them figure out their career path takes practice.

Seeking out management courses both internally and externally will help you speed up that learning curve of not only ensuring productivity and engagement from your team but assist in charting your leadership trajectory.

5. Enlist a Coach or Mentor.  Everyone needs help. Why should you go at it alone? Seek out a professional or find someone who will agree to mentor you. You can ask them anything you want to – how to navigate the organization, who to network with, how to solve a conflict, where to discover new interests, how to plan your career path, etc. Both coaches and mentors can give external and internal perspectives, depending on who you choose and what you need.

Becoming a leader takes work. Becoming a good leader and positioning yourself as a candidate for leadership in your organization requires focus, passion, and dedication. And, if you employ those things as well as the five essential steps I have listed above, you will attract the attention of the people who promote leaders in your organization-;and become a leader yourself.

Do you have questions or need more information about how to chart your path to leadership? Contact me.

A version of this post was first published on Inc.com

_________________________________________________________________________________

ABOUT THE AUTHOR

Melissa Lamson is the CEO of Lamson Consulting, Founder of the highly popular leadership program for women, Advancement Strategies for Women, and creator of award-winning management programs for SpaceX, LinkedIn, and SAP. As an author, consultant, and speaker, Melissa accelerates the business expansion goals of today’s most successful companies by growing leaders, bridging cultures, and empowering teams.  More About Melissa Lamson