Effective Global, Cross Cultural Meetings
Join us for #GlobalMindsetChat, Thurs 9am PT / 12pm ET / 18:00 CET
This week’s topic: Effective & Productive Global, Cross Cultural Meetings
by Evelyn Eury
Pitfalls of Global, Cross Cultural Meetings
Global meeting planning across cultures has many of the same pitfalls as traditional meeting organizing but is complicated by the cultural nuances of different offices, local customs and professional yet, culturally biased viewpoints. The savvy cross cultural meeting planner understands the cultural challenges and plans for them accordingly. In an August 2011 Gigaom.com article, Gary Swart pinpoints the first problem of planning and urges global leadership to make good decisions based upon analysis. He introduces a truth most managers already know: “managers spend between 30 and 80 percent of their time in meetings and more than 50 percent of them consider many meetings to be a ‘waste of time.’” (Swartz, August 28 2011) He asserts that effective meetings are rendered possible when planners first ensure that the event is vital to hold, carefully create an itinerary to be followed and that outputs should be evaluated post-haste in order to rate successfulness.
Challenges of Cross Cultural Virtual Meetings
Remote international meetings across cultures require all of these considerations but also necessitate cutting edge technology that allows real-time communication, the sharing of documents and data virtually, and ideally video to increase one’s ability to read other meeting participants non-verbal queues. Virtual meetings with international offices can also produce other hiccups: such as language barriers, divergence in availability due to working hours, varied holiday and leave schedules, and cultural nuance that impacts meeting participants level of comfort in speaking with other employees. New global, virtual meeting research shows that the number one barrier to global meetings across cultures are time-zones. Next comes lack of consistent moderation and cultural misunderstanding due to the inability of reading non-verbal cues. In this case, meeting dates and time must be carefully selected in order to increase attendance, allow for translators where necessary and leadership must be aware of cultural variance in order to make all parties relaxed in communication style.
Questions for #GlobalMindsetChat, Thursday 9am PT / 12pm ET
Q1. Should companies rely on internal translators to aid in meeting discussions? #GlobalMindsetChat
Q2. Do you think it is more effective to work with a third party Translation Services vendor? Any recommendations? #GlobalMindsetChat
Q3. Do you think leadership should devise international office Holiday Schedules based solely on cultural sensitivity or also consider business needs? #GlobalMindsetChat
Q4. How does your company deal with time zone differences when scheduling meetings? #GlobalMindsetChat
Q5. How important is cultural nuance when communicating remotely? Is it more or less important than true face-to-face meetings? #GlobalMindsetChat
Q6. If you fail to have cultural experts on staff that can speak to local sensitivities, how would you obtain intelligence to deal with this challenge? #GlobalMindsetChat
What is #GlobalMindsetChat?
Recent studies show that Global Mindset is the key competence leaders urgently look to develop in their workforce today.
Every week, Melissa Lamson hosts the varied and unique #GlobalMindsetChat on Twitter. The only one of its kind, #GlobalMindsetChat provides pertinent information on cross cultural, intercultural, and diversity topics that impact global business and the economy today.