It’s clear to me that companies today are struggling with several aspects to working successfully globally. First of all, let me just say that my focus is on people, not process, not technology (although they interact and intersect very closely). My cross cultural business and work in cultural agility and cultural transformation leads to changing the perspective, expectations, and approaches of people.
People struggle with the following issues in their work in teams or as individual contributors in organizations and this is culturally determined: 1) giving feedback in an appropriate, polite, calm, honest, manner 2) bridging the way we’ve done it before with what we need to do now to meet the new market demands (especially in the case of expansion) 3) remaining agile and communicative when the company grows and expands and employees are working not only all over the world, but often remotely. 4) engaged leadership, or leaders who worry about the business but not the people who are running the business.
How are we going to meet the demand of our diverse talent pool today? What can we do to further engage employees and how can we develop new models for business excellence?