Global Leadership Blog
leaders-improve-emotional-intelligence

5 Ways Leaders Can Raise Their Emotional Intelligence (EI)

If I asked you what qualities a great leader possesses, chances are you’d probably mention traits like intelligence, vision, and determination. But what about emotional intelligence (EI?) Research shows that softer qualities often identified as being part of one’s emotional intelligence, like being sensitive to others’ feelings and listening well are just as, if not more so, important. 

Theodore Roosevelt put it well when he said, “No one cares how much you know until they know how much you care.”

Being able to care and tune in to other’s emotions as well as your own is defined as “Emotional Intelligence.” Having high emotional intelligence is key to being successful in life, including in the workplace, as it helps you relate to others. Consider the research of psychologist David Goleman at nearly 200 large, global companies in which he found that truly effective leaders are distinguished by a high degree of emotional intelligence. Other studies show a positive relationship between emotionally intelligent leadership and employee satisfaction, retention, and performance.

How leaders can cultivate emotional intelligence 

1. Practice mindfulness. Meditate, do yoga, practice deep breathing. Do whatever you can to help open your heart, settle your mind, and relax. Research shows that the more you’re open to those that you lead, the more engaged they’ll be on projects and the more committed they’ll be to you. I actually do a yoga pose before some of my workshops that involves placing a yoga block in the center of my back and allowing my shoulders to fall back on either side. This helps me physically and mentally open my heart to those I’m working with for better engagement.

2. Be self-aware. Practicing mindfulness is the first step to being self-aware, that is, aware of your own emotions, what causes them, and how you react to them. Being self-aware allows you to know how you manage stress and pressure which is crucial when leading others. Without being tuned into your emotions, you may project stress or anger onto your team, confusing and disillusioning them. Leaders with self-awareness can develop skills that will help them manage their own emotions and respond effectively to situations that come up.

3. Be aware of others. The more self-awareness leaders have, the more they’ll be mindful of others’ emotions.  Emotionally intelligent leaders anticipate how people will react to certain situations and are proactive in responding. Before doing something, they think about how their actions might impact others. Then they help them deal with the effects.

4. Practice empathy. You can do this in a tactical way. Practice systemic listening. By this, I mean, when you’re talking with someone, summarize what you think you have heard. Ask probing open-ended questions, so they feel free to say whatever is on their mind. Also, let them know that you understand how they feel. When you listen in this way, you don’t just hear the information, you are engaging with it, experiencing it and it will help you relate better to those around you.

5. Be vulnerable. In that vein, be ready to share similar experiences. Explain what you went through before you got into this position and what you have learned. Vulnerabilities can promote connections and strengthen relationships. Think about some of the most durable bonds you have; I bet a lot of them are with people who know and share your vulnerabilities.

There are many ways to assess your emotional intelligence and get your baseline. Try this online quiz as a first step. By taking an assessment, you can find out your weaknesses and learn strategies to improve those areas. Doing this and practicing the tips above will no doubt help you be a better leader—and person.

A version of this post was first published on Lead Change Group.

Image: 123rf.com

Melissa Lamson

About The Author

Melissa Lamson, Founder and President of Lamson Consulting, is an author, consultant, and speaker who accelerates the business expansion goals of today’s most successful companies by developing global mindset, refining leadership skills, and bridging cross cultural communication. More About Melissa Lamson

PRIVACY POLICY

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the ‘do we use cookies?’ section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

 

. To personalize your experience (your information helps us to better respond to your individual needs)
. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
. To process transactions . Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
. To administer a contest, promotion, survey or other site feature
. To send periodic emails

 

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us via moc.l1537923401iamg@1537923401CLLgn1537923401itlus1537923401noCno1537923401smaL1537923401.