Global Leadership Blog

It’s a Digital World. How to Keep the Human Touch Alive (from Inc.)

These days, pretty much everywhere you turn, there’s talk of digitalization–in how we travel, the products we buy, and how we pay for them. The trend is sweeping the world, many industries at a time. And with it, come a lot of fears.

Fears of security threats. Fears of machines replacing humans in the workforce. Fears of a loss of jobs. Some people are cynical, wondering if machines will really be reliable as workforce partners to get the job done.

I spoke with Otto Schell, founder of The Diplomatic Council Otto Schell Institute for Digital Transformation, and he feels strongly, “We must remain open to digitalization as it is rapidly enveloping us. Humans need not fear exclusion by Artificial Intelligence (AI), but understand we need to harness it and engage proactively by setting and maintaining the economic and social governance for our co-existence.”

To read more about our conversation and digitalization, click here.

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