Global Leadership Blog

4 Ways Good Managers Handle Conflict

Earlier this month, Ann Coulter went to Twitter to share her outrage at Delta Airlines for changing her pre-booked seat. Delta fired back and a fiery conflict ensued. Was this the best way to handle her conflict? Maybe, if you want a bunch

15 Qualities of the Perfect Employee

In today’s global business environment, hiring (and keeping) the right employee is one of the most difficult jobs a manager has. Often leaders focus on the skill sets needed to get a job done right and overlook basic skills and personality